Terms of service

How Do I Use A Coupon or Promo Code?
Add your selections to your shopping cart and continue to checkout. On the right-hand side, click on ‘Apply Coupon’ then, type in the code and hit ‘Apply.’ Your promotion code will be automatically applied to your order and will be reflected in your order total. The code used and amount of your discount will be displayed inside the box where you typed the code in after you hit the "Apply" button. On the order summary page, the amount of your discount will show across "Coupon". Unfortunately, only one code can be used per order. Please be advised that promo codes cannot be applied to previous purchases. Some exclusions apply.
​
How Do I Use My Gift Card Or Store Credit?
On page 2 of the checkout process, input your gift card code in the box under ‘Have a gift card? Enter it here:’ and click the ‘Apply’ button.
​
Something I Bought Went On Sale The Next Day - Can I Still Use The Promo Code?
Sorry, promo codes cannot be used on previous purchases. Be sure to join our mailing list for exclusive access to future promotions, events, exciting news, and more.
​
I Have A Size & Fit Question. How Do I Find This Information?
Check out our Size Guide to find your size, or email us with any specific questions at: [email protected]
​
How Long Will It Take To Process My Return?
Credits onto a giftcard are generally processed within 2 business days after we receive your return.
​
I Cannot Find The Answers To My Questions, How Do I Reach Customer Service?
Simply email us at [email protected] or call the store during business hours at (866) 545-BoMa and we’ll help you out.

How Do I Check My Order Status?
It’s easy! Simply shoot us an email and will send you your order history.
​
When Will My Order Ship?
All orders are processed and shipped via USPS Priority Mail within 2 business days. Once your package is shipped, expect domestic orders to arrive in 1-4 days, and international orders to arrive in 8-15.
​
How Do I Track My Package After It Has Been Shipped?
Once your order is shipped, you will receive a Shipment Confirmation email with a tracking confirmation. Use this number to track your package.
​
Does oldbazaaristanbul Ship Internationally?
Yes! International shipping is $30 for regular sized items and $40 for oversized packages. Items being shipped to Russia will incur a $45 shipping charge.
​
Can I Cancel Or Make Changes To My Order?
We generally process orders within 2 business days, but we’re usually much faster. Unfortunately, once we’ve fulfilled and shipped your order, we will be unable to cancel or make any changes.
​
Can I Return An Item I Bought Online In Person To Your Store?
Sure! As long as it wasn’t on bought with a promo code or marked Final Sale, you’re welcome to return any online purchases within 21 days of your order date to our brick and mortar store.

 

TEXT MARKETING

By consenting to oldbazaaristanbul's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

 For any questions, please text HELP to the number you received the messages from. You can also contact us at www.oldbazaaristanbul.com/pages/contact-us for more information. 

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.