Seesaw

Returns

Don't love it? We'll gladly accept your eligible items within 30 days of purchase for refund or store credit, provided that your item is unworn, unused, and still has its original tags attached. A €7.95 shipping and handling fee will be deducted from the return. Items that require a bulk ship charge may require additional shipping and handling fees subtracted from the refund. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage that has not been reported.

To Process a Return or Exchange click here

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Exclusions (Store Credit Only)

• Lack of Color and Gigi Pip Hats - Due to the high demand and shipping costs related to our hat collections, any hats purchased are returnable for store credit only. Please make sure to check our size guide prior to making your purchase. Please note a return ship fee of €15.00 will be deducted from your store credit refund on hats.
• Presale items are non-refundable, you may request store credit if alternative to the item is needed.

• 2 Mama Bees
• 3rd Ritual
• Ambosstoys
• Babyletto
• Bamboozle Home
• Bigjig Toys
• Big Little Universe
• Bling2o
• Candles
• Children of Design
• Citi Collective
• Clek
• Ellie & Becks
• Famo Kids
• Gift Cards
• Goodevas
• Goumikids
• Health & Beauty
• Imani Collective
• Jack Be Nimble Kids
• Jewelry
• Jiggy Puzzles
• Little Big Playroom
• Mantana Organics
• Manhattan Toys
• Million Dollar Baby
• Murchison Home
• NAMESAKE
• Nanobebe
• Nursery Works
• OYOY
• PlanToys
• Poppie Toys
• Rookie Humans
• Shiraleah
• State Bags
• Stokke
• Surya
• Swiftly
• Teamson Kids
• Tender Leaf Toys
• TiiPii Beds
• TWEE
• Ubabub
• Unreal Fur
• Vitruvi
• Wiwiurka Toys
• Wonder and Wise
• Yuuma / Yuuma Collection
• Zimmerman Shoes
• *Products marked final sale*
• All orders that us discount code greater than 10% off are considered final-sale and will be non-refundable.

Exchange Policy

If you wish to exchange an item, please click the process a return link to process a return for the item that did not work for you. You will be able to SHOP NOW with your credit to purchase the item of your choosing or choose a store credit that you can use for a future purchase.

Credit Card Chargebacks & Scams

Any credit card charge-backs will be handled by our collection agency. You will automatically be put into collection if we receive a charge-back for products we shipped to your shipping address. Our collection agency will start billing you if they are not paid within 30 days and your information will be reported to the Credit Bureau Agency. We strongly recommend that you contact us before simply filing a charge-back, this may help avoid ruining your credit. We take credit card scams very seriously and we will do our best to avoid any inconvenience to our customers, please email us with your concerns.

International Returns
At this time we cannot provide a shipping label for international returns, so we have waived the €7.95 handling fee! Please include your order number inside of the package along with your email address. Please note that oldbazaaristanbul will not be responsible for goods lost in shipment. You can mail your shipment with tracking to:

Shop oldbazaaristanbul Returns
2981 Bristol St STE B3
Costa Mesa, CA 92626


Received damaged or the wrong item?

If you receive a damaged item or wrong item you must notify us with 24 hours of delivery at [email protected]. Please provide us with your order number and photos of any damage so we can help you. Please note, if your package was damaged in transit and you had Green Shipping Protection on your order you can file a claim directly on their website at http://reorder.corso.com/

When will I receive my refund? Upon receipt, your refund will be processed to your original payment method and can take 7-10 business days to post depending on the speed of your bank or payment method.

Please note: Your refund will only reflect the amount you paid after any promotions or discounts. Shipping fees will not be refunded.

Can I return an item that is marked final sale? “Final Sale” and other non-returnable items may not be returned or exchanged. Items are marked as “Final Sale” on the product description page, in your shopping cart and at the checkout screen.

My item is marked as Final Sale but it was not on sale. Why can’t I return it? “Final Sale” is an industry-wide term used to refer to items that cannot be returned. This is different from an item that is “on sale” which means that the item may have been sold at a discounted price. These items may include items that ship directly from vendors and do not allow us to send back returns.

Thank you for shopping at oldbazaaristanbul! If you have any further questions please email us at [email protected] or call us at (+358)454516484 and we will be happy to assist you!

US Shipping